A lot of commentary lately has centered on BP and how they are handling the oil spill crisis. In last Friday’s issue of the St. Louis Business Journal, TVG’s Andy Likes commented on how BP has handled things from a PR perspective and how it’s a lesson in what not to do. See what he [...]

I am not a mother myself, so I usually do not pay much attention to media stories about baby toys, bottles or diapers. But this month, one story about Procter & Gamble’s Pampers brand caught my attention. Using the power of social media to communicate their frustrations, angry mothers were using a Facebook [...]

Looking to work in social media, marketing, public relations, graphic design or web development?  TVG is hiring entry level positions and summer internships so contact us at 314-991-4641 or direct message Kelly Ferrara on Twitter.
Most companies are working up strategies to join Facebook, but some people are talking about leaving the massively popular social network.  [...]

The term “crisis” has very different meanings to different people. What some may consider a true crisis may only be an inconvenience to others. It’s all based on your perspective. To a new mom, running out of formula or diapers may be a crisis. A traveler experiencing a delayed or canceled [...]

Wow, is it already Friday!  This week really flew by.  Here are some highlights, information, news and lessons learned to take with you as you start your weekend.

Is BP doing the right thing? Check out our crisis team’s take on the Gulf oil spill in our most recent Insight publication.  What is your take on [...]

Dominating the news this week has been one topic – health care reform. In the midst of all the pundits and politicians debating the details of the bill and the effect it will have on Americans, there was another story stealing some headlines: Vice President Joe Biden’s choice of words during his speech to [...]

The unexpected happens most every day in our lives. It could be a nice surprise, like your significant other cooking dinner after a long day at the office. It could be trying something “old,” that is “new” again, like Pepsi Throwback and having that taste bring back memories of when you were younger. [...]

Along with the measurement and metrics Eileen discussed in our last post, a major topic of interest within the industry is corporate planning and policies around WOM and social media. 
As the social media craze took off in the business world, many organizations rushed into creating network accounts and blogs.  Now as we enter 2010, companies seem to [...]

Following the fallout from Domino’s employee gross-out video, a renewed buzz was sparked online about employees and social media. Should companies block social sites, have guidelines on social media use, limit employee interaction with customers online? What about ban, limit or mandate the use of still and video cameras, or the cell phones [...]

A crisis is one of the trickiest things that companies, organizations and municipalities can be forced to deal with. That is why the majority has such a hard time doing it right. Why is that?
First and foremost, there is never enough information in a crisis. In this internet-age, 24-hour news [...]