“Change is the only constant in life.” –Benjamin Franklin
Change in how we communicate is certainly a constant in our life today. How are you and your organization adapting to that change? Are you taking advantage of the ways to more efficiently communicate with your employees or with your customers?
The Vandiver Group has [...]

What does social media mean for employees? Paul Van Klaveren, Director of Branding and Social Media at TVG, addressed this topic in his recent presentation at Webster University titled: Engaging Your Employees: Web 2.0. Below is a quick summary of the presentation.
Even if your organization isn’t formally using social media to communicate, you [...]

Following the fallout from Domino’s employee gross-out video, a renewed buzz was sparked online about employees and social media. Should companies block social sites, have guidelines on social media use, limit employee interaction with customers online? What about ban, limit or mandate the use of still and video cameras, or the cell phones [...]

Check out page 26 of the latest issue of Enterprising Women Magazine and you will see an article by Donna Vandiver on social media and the work TVG did with Ameren. The article, “Give Employees Something to Talk About,” outlines how TVG worked with Ameren employees to build an online discussion forum where employees [...]

Consistent messaging to internal and external audiences is essential. When everyone receives the same information, it allows all parts of the strategy to work together. I received some tips at the IABC Employee Communication Conference about creating consistency from Terry Weisz Bauder, Vice President of Internal Communications at Marriott International. They include:
1. Develop [...]

Last week I participated in a webinar related to how to foster trust in the workplace. One of the key points conveyed during the presentation was that whenever a company is trying to direct its culture and values, giving employees a say throughout the process will help them feel more invested in the company. [...]

TVG’s Vision takes current events and refocuses those issues on topics that affect the business of communication. The June 2008 edition on electronic media discusses how smart companies can generate online conversations with various publics, particularly employees, to help better align organizational values and objectives. To read this month’s edition click here.
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When organizations assess their communications strategy, they often overlook one of the most important elements – employee communications. A company’s workforce can serve in an essential role both as an audience and a communicator. TVG has worked with many corporate clients to assess and improve their internal or employee communications strategies. By [...]

In a field like ours, Public Relations, where we are often called upon for our strategic counsel on a variety of topics, one of the most overlooked is how a company is communicating internally with it’s own employees.
Since 2003/2004 the HR consultancy firm, Watson Wyatt has released its Communication ROI Study™ that examines the relationship [...]

If you live or work in the Greater St. Louis area, by now you know—come Jan. 2 a major stretch of I-64/Highway 40 will be closed! Just in time for the post-holiday morning commute, 5 miles of Highway 40 will be closed between I-170 and Ballas Rd. The impending closure has had many St. Louis [...]