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2012-01-30 Quality research can tell you how your customers or constituents perceive you, what they expect from you and what you need to do to move forward.
TVG can help you find the answers you need and make sense of what it all means so you can make informed decisions.

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TVG conducted an online discussion forum to tap into the conversations employees were having about the company and to provide feedback on how to enhance organizational effectiveness and employee involvement. TVG created an external website that members could visit, and leave feedback on questions related to Ameren.
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TVG conducted phone and online research for a major museum, and made strategic recommendations to their team. We also assisted with gathering information on their economic impact on the region.
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TVG conducted a series of in-depth leadership interviews to assess Metro’s current social media efforts and how they would like to see their social media and marketing efforts expand. Based on these interviews, TVG made recommendations highlighting Metro’s current presence on social media and how to best reach riders, and non-riders, to get them involved in a two-way dialogue.
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TVG created an integrated campaign to inform and engage consumers about soyfoods and how consumers can incorporate soyfoods into their diet. TVG developed an online survey tool to capture data about how consumers currently use and perceive soy at the Illinois Marathon. More than 2,000 participants visited with booth, with 260 surveys completed. .
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TVG conducted intercept interviews at a downtown farmer’s market, one of the oldest west of the Mississippi, and made recommendations to be incorporated into a new master plan for the market and adjoining park. The online survey generated over 1200 responses in a two-week period. We also are handling public outreach and community involvement for this project.
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TVG worked with The Jefferson County Department (JCHD) to evaluate their communication efforts during the 2009/2010 H1N1 outbreak with key stakeholders. TVG facilitated five focus groups and designed a JCHD branded online survey using TVG’s proprietary Pulse software. JCHD used the information from the research study to modify their strategic communications plan, and to strengthen their communication with key stakeholders.
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